Contact Us

Need to contact us?

Member service representatives are available to help you Monday through Friday, 8:00 a.m. – 6:00 p.m. PT and Saturday, 10:00 a.m. – 2:00 p.m. PT.

Message Center: Send a secure message through the Message Center

Phone: 800.365.1111

Credit & Debit Card Questions:

Report lost or stolen cards: 800.528.2273 (US) or 812.647.9794 (International)
NICE and NICE PERKS cardholders: 855.755.6423
Duck and Beaver cardholders: 855.885.8472

Mail: P.O. Box 77002, Springfield, OR 97475-0146