Username

The first step in the login process requires you to provide your online banking username.

  • Enter the username you selected when you registered for online banking.
  • If you have not yet registered for online banking (you don't have a username), use the Register icon in the Not Registered Yet section.
  • If you have previously registered for online banking but you do not remember your username, you can go through the Forgot username? process or call us to troubleshoot.
  • Select Log In after you enter your username.

Security Questions

If you are logging in from an unknown device or if something has changed on a previously known device, you will be presented with security questions after you enter your username. You should have set up answers to these questions when you first logged in to online banking.

  • Your answers are not case sensitive.
  • Please contact us if you forgot the answers to your questions or use an alternative verification method, such as, Text or Call.
  • You will be locked out after too many invalid attempts to answer your questions.

Do not recognize these questions?

  • Your username may have been mistyped. Select Not [username]? to provide a different username.
  • Please contact us if you continue to see questions that you don't recognize.

Password

After entering your username and possibly your security questions, you will need to enter your password.

  • The password screen displays your username. Make sure this looks familiar before you enter your password.
  • Select Not [username]? to provide a different username.
  • Select Forgot Password? if you do not remember your password.
  • If you have not registered the device you're using to access the site, you will see the Device Security option.

Device Security

  • Select device security to register your device as a saved device.
  • The system will not ask you to answer security questions when logging in from a saved device profile. Device profiles are made up of many different components, including but not limited to operating system, browser type, and cookies. Updating your browser and/or deleting cookies may invalidate a saved profile.
  • Provide a descriptive name for your device. You can manage saved device profiles from security settings once you are logged in.